Aug 11, 2013
From:
Doug W.
To: Joe Hackleberg
SALTWIND Yard Visit
Joe
Thank you for the excellent service experience you delivered during my last visit with SALTWIND to the “Marlow” yard. Everything I requested, was done to high standards, and then you went over the top.
The institution of a complete systems check to ensure customer satisfaction is reminiscent of a luxury car dealership. You found and fixed things I was going to get around to, and delivered the boat to me on time, and “Bristol” clean, all complementary.
Thanks,
Doug
